ReaderCompass Support

Need help with ReaderCompass? Contact:

mateo.ct.1986@gmail.com

When reporting an issue, include your device model, iOS version, app version, and any error message shown. Please do not email EPUB files, book passages, passwords, or payment information.

Books and AI features

ReaderCompass supports EPUB files. Explain, summaries, translations, and character portraits require an internet connection, a processed book, and an active subscription where applicable.

Reader Plus supports up to 8 new books per billing period. Scholar Pro supports up to 20. Previously processed books remain available.

Subscriptions

To manage or cancel your subscription:

  1. Open iPhone or iPad Settings.
  2. Tap your name.
  3. Tap Subscriptions.
  4. Select ReaderCompass.

Deleting the app does not cancel a subscription.

To request an Apple refund, visit reportaproblem.apple.com.

Restore purchases

In ReaderCompass, open Settings or the subscription screen and select Restore Purchases. Use the same Apple Account used for the original purchase.

Privacy and deletion

Read the ReaderCompass Privacy Policy.

To request deletion of server-side information, email mateo.ct.1986@gmail.com with the subject “ReaderCompass Privacy Request.”

Developer

Mateo Cuervo
https://mateocuervo.com